Guest Room Attendant – Create Welcoming Stays

Ivy Hospitality; Richmond (IN); Híbrido; USD 16.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Paid time off

401(k)

Descripción de la vacante

Ivy Hospitality in Indiana is seeking a Housekeeper to maintain guest rooms and public areas, ensuring a welcoming, clean, and comfortable environment for all guests.

The role involves following established cleaning standards, using provided chemicals safely, reporting issues, and supporting the team. No prior experience required; physical requirements include standing for extended periods and lifting up to 30 lbs; nights, weekends, and holidays may be required.

Formación

• Education: High School diploma or equivalent preferred.
• Experience: No prior experience required; hospitality experience is a plus.
• Must be able to stand and exert well-paced mobility for up to 8 hours.
• Must be able to lift up to 30 lbs on a regular and continuing basis.
• Flexibility to work varying schedules, including nights, weekends, and holidays.

Responsabilidades

• Clean and reset guest bedroom and bathroom areas according to established standard, using provided chemicals and cleaning equipment properly and safely
• Maintain cleanliness of hallways and common areas as assigned.
• Perform other duties as requested, such as cleaning unexpected spills or completing special guest requests.
• Assist other housekeeping associates in maintaining clean and organized work and public areas.
• Participate in the hotel’s carpet care program by spotting carpet during room cleaning.
• Report any maintenance issues or needs to the Supervisor.
• Stock and maintain housekeeping carts and linen storage rooms.
• Complete “room assignment sheet” accurately, documenting completed tasks and any issues encountered.
• Respond promptly to guest complaints or special requests, ensuring guest satisfaction.
• Follow proper procedures for entering guest rooms, ensuring guest privacy and security.
• Greet guests with a smile, make eye contact, and offer friendly assistance when interacting.
• Adhere to all company policies and procedures related to safety and security, including proper handling and storage of keys and lost and found items.
• Be knowledgeable of policies regarding emergency procedures and bloodborne pathogen protocols.
• Communicate effectively with coworkers and other departments, contributing to a supportive work environment.

Conocimientos

Basic communication

Stamina for 8-hour shifts

Teamwork

Educación

High School diploma or equivalent

Descripción del empleo

Ivy Hospitality in Indiana is seeking a Housekeeper to maintain guest rooms and public areas, ensuring a welcoming, clean, and comfortable environment for all guests.

The role involves following established cleaning standards, using provided chemicals safely, reporting issues, and supporting the team. No prior experience required; physical requirements include standing for extended periods and lifting up to 30 lbs; nights, weekends, and holidays may be required.