Guest Room Attendant — Create Memorable Stays

Hotel Zessa Orange County Airport, a DoubleTree by Hilton; Santa Ana (CA); On-site; USD 22,000 - 31,000; Full time

Job summary

Pacific Hospitality Group is seeking a Room Attendant to clean and service guest rooms according to Hyatt standards and procedures. You will restock amenities, maintain linen closets, and respond to guest requests to ensure high satisfaction. Training on sharps disposal is provided; shifts may include holidays and weekends.

Team members report to housekeeping supervisors, and discretion is required for confidential information. Equal opportunity employer and safety procedures are emphasized.

Qualifications

• Must demonstrate positive attitude and professional demeanor.
• Ability to read and comprehend simple instructions, short correspondence and memos.
• Completes training on disposal/handling of sharps (needles).
• Schedules may include holidays, weekends and varying shifts.

Responsibilities

• Cleans all areas of guest rooms according to standards and procedures.
• Restocks guestroom amenities and literature as needed.
• Maintains linen closet in a clean, neat and orderly manner.
• Responds to guest requests pertaining to room cleanliness, amenities and linen to exceed guest satisfaction.
• Notifies management of unsafe conditions, needed maintenance, or accidents.

Skills

Positive attitude

Professional demeanor

Interpersonal skills

Reading comprehension

Job description

Pacific Hospitality Group is seeking a Room Attendant to clean and service guest rooms according to Hyatt standards and procedures. You will restock amenities, maintain linen closets, and respond to guest requests to ensure high satisfaction. Training on sharps disposal is provided; shifts may include holidays and weekends.

Team members report to housekeeping supervisors, and discretion is required for confidential information. Equal opportunity employer and safety procedures are emphasized.