Guest Room Attendant – Create Memorable Guest Experiences

Herschend Family Entertainment Corporation; Pigeon Forge (TN); On-site; USD 18,000 - 26,000; Full time

Job summary

Dollywood Company in Pigeon Forge, TN is seeking a Room Attendant to uphold the resort's high cleanliness standards and guest experience. The role focuses on cleaning guest rooms and public areas, restocking supplies, and maintaining a safe, welcoming environment aligned with our Lead with Love culture.

The ideal candidate will be at least 18, have hospitality experience, and pass a background check and drug screen.

Responsibilities

• Properly cleans and supplies all assigned guest rooms and other areas as designed according to standards
• Maintains a clean and neat workspace at all times
• Replaces guest room amenities and linens as necessary
• Reports all maintenance issues to room inspector
• Keeps housekeeping cart stocked appropriately and clean
• Assists with special projects when assigned
• Reports and delivers lost and found items to the Housekeeping Office
• Aids guests in a friendly, genuine and courteous manner
• Completes deep cleans of guest rooms when assigned
• Keeps vacuum bags and filters changed regularly and reports any damage to maintenance
• Assists with maintaining cleanliness of public areas and back of house areas

Job description

Dollywood Company in Pigeon Forge, TN is seeking a Room Attendant to uphold the resort's high cleanliness standards and guest experience. The role focuses on cleaning guest rooms and public areas, restocking supplies, and maintaining a safe, welcoming environment aligned with our Lead with Love culture.

The ideal candidate will be at least 18, have hospitality experience, and pass a background check and drug screen.