Guest Room Attendant: Create Fresh, Welcoming Stays

IHG; South Carolina; On-site; USD 17,000 - 22,000; Full time

Job summary

IHG is seeking a Room Attendant to ensure our guest rooms and suites are consistently fresh and welcoming after each hectic day. You’ll play a key role in creating a comfortable retreat for guests and supporting a smooth housekeeping operation.

The role requires physical stamina, the ability to lift up to 50 pounds, and flexibility to work nights, weekends, or holidays. You will collaborate with team members and other hotel departments to maintain high standards of cleanliness and guest

Qualifications

• This is a physical role requiring stamina and endurance.
• Ability to lift up to 50 pounds and handle moving objects.
• Ability to bend, kneel, and reach as part of cleaning tasks.
• Basic reading, writing and math skills for checklists.
• Flexibility to work nights, weekends and holidays as needed.

Responsibilities

• Make sure rooms meet brand standards and feel welcoming.
• Assist guests with requests (toothbrushes, directions).
• Update supervisor on room status and repairs.
• Follow safety procedures and wear protective equipment.
• Organise supplies and minimise waste.
• Log lost and found items and reunite with owners.
• Maintain a neat uniform appearance.
• Assist with ad-hoc duties and deep cleaning as needed.
• Monitor supplies and coordinate with housekeeping team.
• Report lost and found per procedures.
• Work as part of a team and coordinate with other departments.
• May assist with turndown duties and other tasks.

Skills

Physical fitness

Heavy lifting up to 50 pounds

Bend and kneel

Literacy & basic math

Flexible shifts

Job description

IHG is seeking a Room Attendant to ensure our guest rooms and suites are consistently fresh and welcoming after each hectic day. You’ll play a key role in creating a comfortable retreat for guests and supporting a smooth housekeeping operation.

The role requires physical stamina, the ability to lift up to 50 pounds, and flexibility to work nights, weekends, or holidays. You will collaborate with team members and other hotel departments to maintain high standards of cleanliness and guest