Guest Room Attendant - Clean, Safe & Welcoming

Holiday Inn & Suites Green Bay; Green Bay (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Holiday Inn & Suites Green Bay is seeking a Room Attendant to clean and prepare guest rooms daily, stock supplies, and maintain safety and security for guests and staff.

The role requires strong English communication, the ability to report accurately, and adherence to hotel policies and safety training. A high school education is preferred, with additional language skills a plus. This is an on-site position with expectations to uphold professional standards.

Qualifications

• Must have comprehensive knowledge of the English language to communicate with guests, associates, and vendors.
• Ability to accurately report information.
• Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques.
• Ability to scrupulously follow all StepStone and hotel policies and procedures.
• Attend required meetings.

Responsibilities

• Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.
• Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.
• Report any items missing from rooms and suites.
• Report all items in need of repair to supervisor and maintain equipment used in work.
• Protect guest safety and well-being; be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes.
• All lost and found are to be taken to the Housekeeping office as soon as they are found.
• Must have comprehensive knowledge of all hotel departments and functions.
• High school education preferred. Relevant training and experience required.
• Additional language ability preferred.

Skills

English proficiency

Reporting skills

Safety training

Policy adherence

Education

High school education

Job description

Holiday Inn & Suites Green Bay is seeking a Room Attendant to clean and prepare guest rooms daily, stock supplies, and maintain safety and security for guests and staff.

The role requires strong English communication, the ability to report accurately, and adherence to hotel policies and safety training. A high school education is preferred, with additional language skills a plus. This is an on-site position with expectations to uphold professional standards.