Guest Room Attendant 1

Jamul Casino; Jamul (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking dedicated team members to maintain the highest service standards in a vibrant casino environment. This role involves ensuring guest rooms and public spaces are impeccably clean and welcoming, utilizing the latest cleaning techniques and equipment. As part of a fun and supportive team, you will enjoy a workplace that prioritizes member satisfaction and well-being. With exciting new developments on the horizon, this is a fantastic opportunity to join a recognized leader in hospitality and service excellence, where your contributions truly matter.

Benefits

Team member appreciation days

Fitness center

Complimentary EV charging

Relaxation nooks

Zen room

Team dining area

Qualifications

• 1+ year experience with cleaning chemicals and products.
• Hotel experience is highly preferred for this role.

Responsibilities

• Maintain guest rooms and public areas to AAA and company standards.
• Manage cleaning supply inventory and restock as needed.

Skills

Chemical product utilization

Mechanical machinery operation

Flexibility in scheduling

Education

High School Diploma or GED

Tools

Cleaning equipment

Two-way radio

Job description

Jamul Casino is San Diego’s newest, closest, and most genuinely entertaining casino. Since its opening in October of 2016, Jamul Casino has been growing tremendously. It offers seven diverse restaurants, over 1600 of the latest slot games, 50 table games, a Poker Room, award-winning steakhouse, live entertainment, event space, and stunning back country views. Additionally, we are about to introduce a brand-new luxury hotel offering 200 rooms that also includes full-service spa and salon along with a rooftop pool deck – all opening in the early part of 2025.

Jamul Casino offers a fun atmosphere that feels like home while maintaining the highest service standards, team member satisfaction, and generous rewards while remaining a responsible and contributing member of our community. It is committed to supporting team members’ well-being through a comprehensive benefits package and various programs that help personally and professionally. As a Genuinely Generous Employer, Jamul Casino offers fun incentives, team member appreciation days, relaxation nooks, a Zen room, a team dining area for everyone to enjoy, fitness center, complimentary EV charging and much more. It’s no wonder Jamul Casino has been recognized as a Best Place to Work in 2023 and 2024 by San Diego’s Business Journal.

Job Responsibilities:

1. Help to maintain guest rooms and all public areas at AAA and company standards.
2. Utilize appropriate chemical solutions to clean rooms and other designated areas.
3. Utilize the equipment and tools provided to complete the daily duties.
4. Collaborate with Guest Room Attendants 2, when needed, to complete their rooms assignments for the day.
5. Responsible for the cleanliness and restock of guest rooms and all the public restrooms located at the public spaces at the hotel.
6. Responsible for the cleanliness and good appearance of the guest rooms and public spaces at the hotel, making sure these are set according to standard.
7. Assist in the completion of cleanliness of the employees’ areas.
8. Responsible for moving, rearranging, and cleaning furniture if needed and working collaboratively with Guest Room Attendant personnel for any property damage.
9. Responsible for managing cleaning supply inventory and restocking supplies.
10. Utilize two-way radio to communicate with leadership and team while maintaining professional etiquette.
11. Must maintain and comply with department and company policies and regulations.
12. Must abide by company grooming policy.
13. Will be responsible for always maintaining a clean and safe working environment.
14. Must participate in all mandatory departmental and companywide events and meetings.
15. You must understand and execute AAA service standards.
16. Other duties and responsibilities may be assigned, as necessary.

Minimum Requirements:

1. High School Diploma or GED is required.
2. 1+ year experience with utilizing chemical products for cleaning.
3. 1+ years’ experience of chemical mixing to create needed cleaning products.
4. Must be able to operate mechanical machinery for polishing and rinsing floors.
5. Hotel experience is highly preferred.
6. Must have flexibility including evenings, weekends, holiday shifts, and overtime when needed.
7. Must be able to obtain and maintain Gaming License.