Guest Room Attendant

Valley Forge Casino Resort; King of Prussia (Montgomery County); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading casino entertainment company seeks a Room Attendant to maintain cleanliness and guest satisfaction in their guest rooms. This full-time entry-level position requires attention to detail and a commitment to excellent customer service. Responsibilities include cleaning rooms, handling guest requests, and ensuring the security of the premises.

Qualifications

• Prior experience in a similar position preferred.
• Must be able to stand and walk for majority of the shift.
• Knowledgeable in the proper use of cleaning chemicals beneficial.

Responsibilities

• Responsible for cleaning guest rooms while providing great customer service.
• Ensure the security of guest rooms and their contents.
• Update room status and complete requisite departmental paperwork.

Skills

Customer Service

Attention to Detail

Education

High school diploma or equivalent

Job description

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Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Responsible for cleaning guest rooms in accordance with company and departmental standards while providing great customer service.

Ensure the security of guest rooms and their contents.

Clean assigned number of guest rooms according to company and departmental standards including but not limited to:

Changing bed linens

Collecting used bath linens and replenishing with fresh linens

Dusting hard surfaces

Vacuuming carpeted areas

Cleaning bathroom sink, counters, tub and/or shower, toilet, etc.

Replenish room amenities such as tissues, soaps, etc.

Stock supply cart with supplies necessary for cleaning guest rooms.

Update room status and complete requisite departmental paperwork.

Notify housekeeping office of any repairs needed in guest rooms.

Handle guest requests quickly and efficiently.

Other duties as assigned by management.

Qualifications

High school diploma or equivalent preferred.

Prior Experience In a Similar Position Preferred.

Must be able to stand and walk for majority of shift.

Must be able to push/pull/maneuver supply cart weighing approximately 200 pounds.

Must be able to lift up to 30 pounds.

Other physical requirements include but are not limited to kneeling, reaching, stooping, bending, scrubbing, sweeping, vacuuming, and dusting.

Knowledgeable in the proper use of chemicals used in cleaning guest rooms beneficial.

Must be able to obtain/maintain any necessary certifications and/or licenses.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business

• Industries

  Gambling Facilities and Casinos

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