Guest Room Attendant

Raines Co.; Asheville (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hotel in Asheville seeks a Guest Room Attendant to ensure all guest rooms and public areas are maintained to the highest cleanliness standards. This full-time role includes competitive hourly pay and benefits like medical and retirement plans, requiring attention to detail and strong guest service skills.

Benefits

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid time off

Qualifications

• Prior housekeeping experience preferred.
• Ability to lift up to 50 lbs.
• Flexibility to work weekends and holidays.

Responsibilities

• Clean and maintain guest rooms and common areas according to hotel standards.
• Respond promptly to guest requests or complaints in a professional and friendly manner.
• Report any maintenance issues or concerns to the appropriate department.

Skills

Attention to Detail

Guest Service

Independence

Sanitation Knowledge

Education

High school diploma or equivalent

Job description

Job Summary:
The Guest Room Attendant at The Foundry Hotel Asheville, Curio Collection is responsible for maintaining clean and comfortable guest rooms by providing exceptional housekeeping services. This individual will ensure that all guest rooms and public areas meet the highest standards of cleanliness to enhance the guest experience.

Compensation & Benefits:
This is a full-time, hourly position with a salary of $17.5 per hour, paid biweekly. The employee will also receive benefits including medical, dental, and vision insurance, as well as a 401k plan and paid time off. The Foundry Hotel Asheville is an equal opportunity employer and values diversity in our workforce.

Responsibilities:
- Clean and maintain guest rooms and common areas according to hotel standards
- Change linens, make beds, replace amenities and restock supplies in guest rooms
- Vacuum, dust, and mop guest rooms and public areas
- Ensure all hotel furniture, fixtures, and equipment are in good working condition
- Report any maintenance issues or concerns to the appropriate department
- Respond promptly to guest requests or complaints in a professional and friendly manner
- Restock and organize housekeeping cart at the end of each shift
- Follow all safety and sanitation policies and procedures
- Attend training sessions and meetings as required
- Maintain a positive attitude and work well with other team members

Requirements:
- High school diploma or equivalent education
- Previous housekeeping experience in a hotel setting preferred
- Demonstrated ability to provide exceptional guest service
- Strong attention to detail and ability to follow instructions
- Ability to work independently and efficiently
- Must be able to lift, push and pull up to 50 lbs
- Flexibility to work weekends and holidays as needed
- Must have reliable transportation to and from work

EEOC Statement:
The Foundry Hotel Asheville, Curio Collection is an equal opportunity employer and values diversity in our workforce. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, gender identity, national origin, age, disability, sexual orientation, or genetic information. We encourage and welcome applicants from all backgrounds and strive to create a diverse and inclusive workplace.