Guest Relations Representative PT (32133)

The Specialty Alliance; Baton Rouge (LA); On-site; USD 17,000 - 22,000; Part time

Job summary

GI Alliance is seeking an experienced Guest Relations Representative PT to warmly welcome patients at the main entrance and direct them to the appropriate staff. The role emphasizes courteous interactions, basic clerical duties, and information provision to guests and vendors.

Applicants should have a high school diploma or GED and at least one year of customer service experience, with strong written and verbal communication skills. The position is part-time and on-site in Baton Rouge.

Qualifications

• High School diploma or GED required.
• 1 year experience in customer service required.
• Excellent communication skills (written and verbal).

Responsibilities

• Courteously greet patients, visitors, and other clients, determine their needs and direct them to the appropriate person or treatment area.
• Provides general office support and clerical duties as assigned.
• Exhibit a friendly, helpful and courteous manner when dealing with guests and associates alike
• Serves as a source of information for all customers, visitors and vendors.
• Perform other duties as assigned

Skills

Customer service

Proficient computer skills

Education

High School diploma or GED

Tools

Computer skills

Job description

Days/Hours

Monday - 7am - 4pm

Wednesday 7 am -4 pm

Friday 7 am - 12 noon

Main duties - Welcome and assist patients in the main entrance lobby.

GI Alliance is seeking an experienced Guest Relations Representative PT.

Duties of this position include, but are not limited to, the following:

Position purpose

The purpose of this position is to provides a positive experience between patients, staff, physicians and the facility.

Responsibilities/Duties/Functions/Tasks

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Courteously greet patients, visitors, and other clients, determine their needs and direct them to the appropriate person or treatment area.
• Provides general office support and clerical duties as assigned.
• Exhibit a friendly, helpful and courteous manner when dealing with guests and associates alike
• Serves as a source of information for all customers, visitors and vendors.
• Perform other duties as assigned

Qualifications

Education: High School diploma or GED. Some college preferred.

Experience: One (1) year experience in customer service required.

Additional Qualifications: N/A

Performance Requirements

• Excellent communication skills, both written and verbal.
• Proficient technical (computer) skills.
• Ability to multi-task and prioritize.
• Self-motivated with initiative.
• Strong sense of ethics.

GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.

Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.

EEO/AA-M/F/disabled/protected veteran