Guest Relations Representative PT

Paycom; Baton Rouge (LA); On-site; USD 17,000 - 22,000; Part time

Job summary

GI Alliance is seeking a part-time Guest Relations Representative to warmly welcome patients and visitors. The role supports front-desk operations, guides guests to the correct department, and assists with general clerical tasks while maintaining a professional, helpful atmosphere.

The ideal candidate will have strong communication skills, a high school diploma or GED, and the ability to multitask in a fast-paced environment. This position is onsite at our Baton Rouge location.

Qualifications

• High School diploma or GED required; some college preferred.
• Experience in customer service is required.
• Strong communication and clerical skills required.

Responsibilities

• Greet patients, visitors and clients in the main lobby and determine their needs.
• Direct them to the appropriate person or treatment area.
• Provide general office support and perform clerical duties as assigned.
• Maintain a courteous, helpful demeanor with guests and staff.

Skills

Customer service

Communication skills

Multitasking

Clerical skills

Teamwork

Education

High School diploma or GED

Some college

Tools

MS Office

CRM software

Job description

Days/HoursMonday - 7am - 4pmWednesday 7 am -4 pmFriday 7 am - 12 noonMain duties - Welcome and assist patients in the main entrance lobby.GI Alliance is seeking an experienced Guest Relations Representative PT.Duties of this position include, but are not limited to, the following:Position purposeThe purpose of this position is to provides a positive experience between patients, staff, physicians and the facility.Responsibilities/Duties/Functions/Tasks:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Courteously greet patients, visitors, and other clients, determine their needs and direct them to the appropriate person or treatment area.Provides general office support and clerical duties as assigned.Exhibit a friendly, helpful and courteous manner when dealing with guests and associates alikeServes as a source of information for all customers, visitors and vendors.Perform other duties as assignedQualificationsEducation: High School diploma or GED. Some college preferred.Experience: One (1) year experience in customer service required.Additional Qualifications N/APerformance Requirements:Excellent communication skills, both written and verbal.Proficient technical (computer) skills.Ability to multi-task and prioritize.Self-motivated with initiative.Strong sense of ethics.GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.No phone calls or agencies, please.EEO/AA-M/F/disabled/protected veteran