Guest Relations

Prime Healthcare; Lewiston (ME); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Per Diem

Job summary

Prime Healthcare's Central Maine Medical Center in Lewiston, ME is seeking a Guest Relations professional for the Security Department. This per diem role supports administrative tasks, greets staff and visitors, and assists with performance improvement initiatives in a hospital setting.

The perfect candidate will have a high school diploma, strong communication skills, and proficiency in Microsoft Office, with bilingual abilities preferred. Flexible, customer-focused service is essential.

Qualifications

• High school diploma or equivalent.
• Receptionist or customer service experience, ideally in a healthcare setting.
• Excellent communication, presentation and interpersonal skills.
• Bi-lingual, preferred.

Responsibilities

• Perform administrative and clerical duties in the Security Department.
• Greet staff and guests with professionalism and kindness.
• Interact with leaders, physicians, employees and visitors.
• Participate in performance improvement activities and follow policies.

Skills

Customer service

Communication

Interpersonal skills

Multi-tasking

Attention to detail

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Overview

Title: Guest Relations

Per Diem, variable shift Schedule: 8 hour shift

Location: Central Maine Medical Center in Lewiston, Maine

Pay: $18.00 to $21.75

Central Maine Healthcare (CMH), a member of Prime Healthcare Foundation, is an integrated healthcare delivery system serving approximately 400,000 residents across central, western, and midcoast Maine through a network of more than 40 primary and specialty care locations. The system includes Central Maine Medical Center (CMMC) in Lewiston, a 250-bed, not-for-profit regional referral hospital that is home to the region's only Cancer Care Center, an orthopedic ambulatory surgery center, and the Central Maine Heart and Vascular Institute. CMMC also serves as the central Maine base for LifeFlight of Maine, the state's only medical helicopter service.

CMH also includes Bridgton Hospital and Rumford Hospital, two 25-bed critical access hospitals that provide essential care to Maine's rural communities.

As part of its commitment to healthcare education and workforce development, CMH is home to the Maine College of Health Professions, Maine's first nursing and medical imaging school. The private, not-for-profit institution is accredited by the New England Commission of Higher Education and plays an important role in training the next generation of healthcare professionals.

To learn more, visit www.cmhc.org.

Responsibilities

The Guest Relations role is responsible for performing various administrative assistant and clerical duties in the Security Department. This position interacts with leaders, physicians, employees and visitors, and must greet all staff and guests at the Facility with professionalism and kindness. Participates in the department’s performance improvement activities. Understands and follows the organization’s policies, procedures and behavior standards.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

• High School Graduate or equivalent.
• Previous receptionist or customer service experience, ideally in a healthcare setting.
• Excellent communication, presentation and interpersonal skills.
• Ability to multi-task.
• Extreme attention to detail.
• Expertise in Microsoft Office.
• Bi-lingual, preferred.

Pay Transparency

Central Maine Medical Center offers competitive compensation and a reasonable compensation estimate for this role is $18.00 to $21.75. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Per Diem

Shift

Variable

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights:https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf