Guest Relations

Saint Joseph Hospital - Elgin; Elgin (IL); On-site; USD 22,000 - 31,000; Part time

Job summary

Saint Joseph Hospital - Elgin is seeking a Guest Relations professional to support the Security Department with administrative tasks and front-line interaction with staff, physicians, employees and visitors. You will greet everyone with professionalism and kindness, and contribute to performance improvement initiatives while adhering to hospital policies.

The role is Per Diem with flexible shifts. Strong communication, multitasking, and Microsoft Office skills are essential, and bilingual

Qualifications

• High School graduate or equivalent.
• Receptionist or customer service experience, preferably healthcare.
• Excellent communication and interpersonal skills.
• Ability to multi-task and pay extreme attention to detail.
• Proficiency with Microsoft Office; bilingual is a plus.

Responsibilities

• Greet staff and guests at the facility with professionalism and kindness.
• Perform administrative and clerical duties in the Security Department.
• Interact with leaders, physicians, employees and visitors daily.
• Participate in department performance improvement activities.
• Follow organization policies, procedures and behavior standards.

Skills

Customer service

Communication

Interpersonal skills

Multi-tasking

Attention to detail

Microsoft Office

Bilingual (preferred)

Education

High School/Equivalent

Tools

Microsoft Office

Job description

Responsibilities

The Guest Relations role is responsible for performing various administrative assistant and clerical duties in the Security Department. This position interacts with leaders, physicians, employees and visitors, and must greet all staff and guests at the Facility with professionalism and kindness. Participates in the department’s performance improvement activities. Understands and follows the organization’s policies, procedures and behavior standards.

Responsibilities

The Guest Relations role is responsible for performing various administrative assistant and clerical duties in the Security Department. This position interacts with leaders, physicians, employees and visitors, and must greet all staff and guests at the Facility with professionalism and kindness. Participates in the department’s performance improvement activities. Understands and follows the organization’s policies, procedures and behavior standards.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

• High School Graduate or equivalent.
• Previous receptionist or customer service experience, ideally in a healthcare setting.
• Excellent communication, presentation and interpersonal skills.
• Ability to multi-task.
• Extreme attention to detail.
• Expertise in Microsoft Office.
• Bi-lingual, preferred.

Pay Transparency

Saint Joseph Hospital - Elgin offers competitive compensation and a reasonable compensation estimate for this role is $19.20. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Per Diem

Shift

Variable

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf