Guest Relations

Silverspot Cinemas; Chapel Hill (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free movie passes

Popcorn and soda

Paid holidays

Health insurance

Vacation and sick leave

Job summary

Join the fun at Silverspot Cinemas as a Guest Relations team member! You will be the friendly face welcoming guests and ensuring they have a stellar experience from ticket sales to answering their questions.

We are looking for someone who is detail-oriented and enjoys creating amazing first impressions. This full-time position offers competitive pay and benefits like free movie passes, health insurance, and paid time off.

Qualifications

• A people-person who loves creating amazing first impressions.
• Customer service or hospitality experience is a plus.
• Able to lift up to 35 lbs and stand/walk for long shifts.

Responsibilities

• Greet guests with a big smile and movie-night energy.
• Assist with ticket sales, swaps, and pickups.
• Handle questions, concerns, and guest feedback.
• Keep the desk, kiosks, and lobby spotless.
• Check tickets and distribute 3D glasses.

Skills

Strong communicator

Customer service experience

Detail-oriented

Tools

Computer

Phone

Handheld scanner

Job description

Join the Fun at Silverspot Cinema! – Guest Relations

What You’ll Do:

• Greet guests with a big smile and movie-night energy
• Assist with ticket sales, swaps, and pickups
• Handle questions, concerns, and guest feedback
• Keep the desk, kiosks, and lobby spotless
• Check tickets, distribute 3D glasses, and help guests find their way

What We’re Looking For:

• A people-person who loves creating amazing first impressions
• Strong communicator with a friendly, confident presence
• Customer service or hospitality experience is a plus
• Detail-oriented and quick on your feet
• Comfortable using a computer, phone, and handheld scanner
• Able to lift up to 35 lbs and stand/walk for long shifts
• Competitive pay
• Free movie passes, popcorn, and soda!
• Paid holidays, vacation, and sick leave (full-time)
• Health insurance + supplemental benefits (full-time)

Shifts Include Evenings & Weekends – let us know what works for you!

Silverspot Cinema is an equal opportunity employer and participates in E-Verify.