Guest-Ready Lobby Attendant for Hotel Cleanliness & Service

The Hotel at Auburn University & Dixon Conference Center; Auburn (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

The Hotel at Auburn University & Dixon Conference Center is seeking a Lobby Attendant to maintain the lobby and public areas, including the front entrance, while delivering high hospitality standards.

Responsibilities include cleaning restrooms, dusting areas, stocking supplies, responding to guest requests, and ensuring safety procedures are followed. Qualifications include strong communication, organization, and customer service skills; a high school diploma or equivalent is required.

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Knowledge of principles and processes for providing customer and personal services.

Responsibilities

• Thoroughly clean all public and employee restrooms areas, including sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents, and floors.
• Dust all furniture, pictures, and shelves in all public areas.
• Clean and polish all metal surfaces; apply pressure in repeated motion.
• Restock restrooms and employee restrooms.
• Maintain cleanliness of floors by sweeping, mopping, buffing, and polishing.
• Respond to guest requests and complete maintenance work orders promptly.
• Turn in lost and found items per procedures.
• Maintain outside cleanliness of the building and monitor elevator cleanliness.
• Report suspicious conditions to Safety/Security.

Skills

Clear communication

Organizational skills

Customer service knowledge

Education

High school diploma or equivalent

Hospitality experience

Job description

The Hotel at Auburn University & Dixon Conference Center is seeking a Lobby Attendant to maintain the lobby and public areas, including the front entrance, while delivering high hospitality standards.

Responsibilities include cleaning restrooms, dusting areas, stocking supplies, responding to guest requests, and ensuring safety procedures are followed. Qualifications include strong communication, organization, and customer service skills; a high school diploma or equivalent is required.