Guest-Obsessed Server with Growth Opportunities & Tip-Outs

Eggs-Up-Grill-Mcd,-LLC; Greenville (NC); Presencial; USD 24.000 - 38.000; Jornada completa

Descripción de la vacante

Eggs Up Grill is seeking a friendly Server to create memorable guest experiences through great food and beverage recommendations, while working as part of a cohesive team in a fast-paced setting.

Responsibilities include guiding guests on menu options, checking in to ensure satisfaction, performing FOH cleaning tasks, handling complaints with manager escalation, and supporting a hospitable environment with daily tip-outs.

Formación

• Ability to understand and follow direction from others.
• Ability to listen, understand, and respond to team member and guest requests in a loud environment.
• Skill and coordination when using hands to write, pour, and carry several drinks, plates, and bowls at the same time.

Responsabilidades

• Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience
• Make food and drink recommendations to guests and answer all menu- and service-related questions
• Ensure guest satisfaction by checking in with each table regularly and anticipating guests' needs
• Completing server stations/FOH cleaning tasks
• Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction
• Growth opportunities
• Daily tip-outs

Conocimientos

Direction following

Active listening

Multitasking (drinks/food)

Descripción del empleo

Eggs Up Grill is seeking a friendly Server to create memorable guest experiences through great food and beverage recommendations, while working as part of a cohesive team in a fast-paced setting.

Responsibilities include guiding guests on menu options, checking in to ensure satisfaction, performing FOH cleaning tasks, handling complaints with manager escalation, and supporting a hospitable environment with daily tip-outs.