Guest-Obsessed Kitchen Sales Specialist

Sur La Table; McLean (VA); On-site; USD 21,000 - 26,000; Part time

Job summary

Sur La Table in McLean, VA is seeking a part-time Sales Associate to join our team. Represent the Sur La Table brand and deliver memorable customer experiences while staying current on products and promotions.

You will engage customers, identify needs, recommend products, and contribute to store metrics through upselling. The role also supports opening/closing tasks and complies with SOPs to maintain a smooth operation.

Qualifications

• Must be 18 years of age or older at time of employment.
• 1 year of retail sales experience preferred.
• Excellent communication, problem-solving, and decision-making abilities.
• Passion for community engagement and providing exceptional customer experiences.
• Proficiency in Microsoft Office and retail management systems preferred.

Responsibilities

• Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
• Actively engage customers, identify their needs, recommend relevant products or experiences, and leading a customer-focused, Guest Obsessed culture.
• Maximize selling opportunities by identifying customer needs and offering relevant solutions.
• Promote add-on sales and support events that grow store traffic and customer engagement.
• Consistently meet or exceed monthly sales goals, contributing to overall store revenue. Performance is measured by KPIs such as individual sales volume, average transaction value, and customer conversion rates.
• Collaborate with team members to maintain a positive, inclusive, and high-performing store culture.
• Support onboarding of new associates by sharing product knowledge and best practices.

Skills

Communication skills

Customer service

Retail sales

Problem solving

Decision making

Microsoft Office

Retail management systems

Tools

Microsoft Office

Job description

Sur La Table in McLean, VA is seeking a part-time Sales Associate to join our team. Represent the Sur La Table brand and deliver memorable customer experiences while staying current on products and promotions.

You will engage customers, identify needs, recommend products, and contribute to store metrics through upselling. The role also supports opening/closing tasks and complies with SOPs to maintain a smooth operation.