Guest Linen & Laundry Specialist

Hilton-Home2-Suites; Springfield (OH); On-site; USD 12,000 - 18,000; Full time

Job summary

Hilton-Home2-Suites Springfield is seeking a Laundry Attendant to maintain daily laundry sheets, sort linens, and prepare items for guest rooms. You will assist in cleaning and organizing the laundry facility and support the housekeeping team.

The role requires the ability to multitask, stay calm under pressure, follow directions, and protect guest information. Training covers safety, sanitation, and proper handling of linens and chemicals, with on-site work in a fast-paced hotel environment.

Qualifications

• Workload varies based on business level.
• Be able to multi-task, organize and prioritize tasks on an hourly and daily basis.
• Ability to work well with others in a team environment.
• Ability to work well under time constraints- remain calm under pressure.
• Follow directions effectively.
• Work with minimal supervision.
• Maintains confidentiality of guests and hotel information.

Responsibilities

• Maintaining and updates the laundry assignment daily sheet.
• Complies with all departmental policies, procedures, and standards.
• Light and deep cleaning of laundry facility- sweep, mop, dust, vacuum, polish washers.
• Picks up and sorts dirty linen from linen closets.
• Records sends out, receives and organizes all guest, employee, and household dry cleaning.
• Replaces records and disposes of empty chemical drums.
• Folds and organizes bed linens and guest room items.
• Spot treats and process stained linens.
• Maintains timing and volume input/output of washers and dryers.
• Maintains the laundry facility organized, safe and clean.
• Assist team members when needed.
• Reports and records any lost and found items.
• Responds to room attendant and supervisor(s) calls in a timely manner.
• Follows all safety and sanitation procedures that pertain to the job.
• Reports and records any damages, discrepancies and or malfunctioned equipment to supervisor(s).
• Assists in daily linen counts for monthly inventories.

Skills

Multitask

Teamwork

Time management

Calm under pressure

Follow directions

Confidentiality

Minimal supervision

Job description

Hilton-Home2-Suites Springfield is seeking a Laundry Attendant to maintain daily laundry sheets, sort linens, and prepare items for guest rooms. You will assist in cleaning and organizing the laundry facility and support the housekeeping team.

The role requires the ability to multitask, stay calm under pressure, follow directions, and protect guest information. Training covers safety, sanitation, and proper handling of linens and chemicals, with on-site work in a fast-paced hotel environment.