Guest Laundry Specialist – Hospitality

Residence Inn by Marriott; Phoenix (AZ); On-site; USD 19,000 - 23,000; Full time

Job summary

Baywood is seeking a Hotel Laundry Attendant to inspect, wash, fold and store guest room linens and supplies. You will operate washers/dryers, separate by color, and assist with inventories while upholding brand standards and safety.

Ideal candidates have some high school education and may have prior hotel laundry experience or related customer service work. This role requires physical stamina and strong teamwork in a fast-paced hotel environment.

Qualifications

• Some high school education (grade 9) preferred.
• Previous hotel laundry experience preferred; however, ability gained through 1+ years related employment may substitute.
• Ability to learn and maintain franchise standards and procedures.
• Ability to follow schedule and perform physical labor.
• Ability to read and understand chemical labels, and Safety Data Sheets, Instructions.
• Must be able to complete applicable housekeeping forms and communicate problems to management.
• Must communicate effectively with guests and co-workers.
• Must work within scheduling guidelines.

Responsibilities

• Inspects, washes, folds, and stores all laundered supplies for guest rooms and F&B outlets.
• Separates linen according to classification, fabric and color; counts all soiled linen and records totals.
• Operates washers and dryers; loads and unloads as per procedures.
• Sorts stained linen for soaking and re-washing; folds, stacks, hangs, and stores laundered linen.
• Maintains clean storage areas; records damaged linen and discard items.
• Reports equipment malfunctions promptly to supervision; assists with inventories.
• Prepares stationery and laundry bags for guest rooms; processes and wraps glasses as needed.
• Responds to hazardous conditions; communicates problems to management; answers telephone and relays messages.
• Maintains cleanliness and safety; follows safety guidelines; supports Baywood properties in delivering WOW guest service.

Skills

Learn franchise standards

Schedule adherence

Communication with guests

Teamwork

Physical stamina

Education

High school education (grade 9)

Job description

Baywood is seeking a Hotel Laundry Attendant to inspect, wash, fold and store guest room linens and supplies. You will operate washers/dryers, separate by color, and assist with inventories while upholding brand standards and safety.

Ideal candidates have some high school education and may have prior hotel laundry experience or related customer service work. This role requires physical stamina and strong teamwork in a fast-paced hotel environment.