Guest Laundry & Lobby Services Associate

HILTON DURHAM NEAR DUKE UNIV; Durham (NC); On-site; USD 26,000 - 36,000; Full time

Job summary

Hilton Durham Near Duke Univ is seeking a Full Time Laundry Attendant to ensure efficient retrieval, processing, and distribution of laundry to provide laundry services for guests. The role supports a 24/7 operation with varying shift starts, and emphasizes adherence to safety, cleanliness, and organizational standards.

Responsibilities include sorting, ironing, folding, cleaning, inventory maintenance, and collaboration with housekeeping teams to maintain guest room readiness.

Qualifications

• Any combination of education and experience that provides the required knowledge, skill, and ability.
• No previous experience required.

Responsibilities

• Sort all stained/damaged items and determine status for rewash or discard; maintain continuous inventory of discarded items.
• Operate the ironing and folder machines according to specifications, while processing cleaned articles through the machines.
• Fold cleaned articles and stack into designated amounts by type and size. Place stacks in specified areas of distribution.
• Remove lint and debris from dryer filters as specified in departmental procedures.
• Use cleaning chemicals according to OSHA regulations and hotel requirements.
• Check the working condition and cleanliness of laundry machinery.
• Monitor usage of chemicals and water to maximize consumption.
• Maintain cleanliness and organization of work areas throughout shift.
• Restock work areas for next shift as assigned.
• Turns in all lost and found items and all guest room keys.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to management.
• Reports accidents, injuries, near-misses, property damage or loss to management.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well-groomed appearance.
• Perform any related duties as requested by supervisor/manager.
• Assists other Housekeeping Personnel when need.

Skills

No previous experience required

Job description

Hilton Durham Near Duke Univ is seeking a Full Time Laundry Attendant to ensure efficient retrieval, processing, and distribution of laundry to provide laundry services for guests. The role supports a 24/7 operation with varying shift starts, and emphasizes adherence to safety, cleanliness, and organizational standards.

Responsibilities include sorting, ironing, folding, cleaning, inventory maintenance, and collaboration with housekeeping teams to maintain guest room readiness.