Guest Host: Warm Welcome & Diner Experience

Ruby; Newport Beach (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Ruby's Diner, LLC. in Newport Beach, CA seeks a friendly host/hostess to welcome guests, manage seating, and maintain a clean reception area. You will assist servers, manage the waitlist, and ensure accurate guest checks while upholding our 1940s-inspired standards.

Experience in fast-paced dining environments is valued. You will work as part of a team to create a warm, memorable first impression for every guest, contributing to smooth service and high guest satisfaction.

Qualifications

• Experience in a fast-paced restaurant is preferred.
• Ability to greet and seat guests professionally.
• Strong cash handling and POS familiarity is a plus.

Responsibilities

• Reports to work in proper and clean uniform.
• Uses greeting, seating, and waiting list procedures.
• Maintains cleanliness standards and stocks for the reception area and restrooms.
• Accurately processes all guest checks with no cash overages or shortages.
• Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
• Provides assistance to pantry maintenance and pre-rush organization.
• Provides assistance to all servers and bus persons in order to execute Perkins service standards.
• Utilizes proper cash handling procedures to execute cash and non-cash transactions, counting change, security precautions, and cash accountability.
• Ensures that the cash register and cash register area are stocked with all needed items.
• Communicates with Manager on Duty and co-workers regarding product/service deficiencies, equipment, safety problems, etc.
• Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness.
• Has sufficient knowledge of menu to execute suggestive selling techniques with all guests.
• Maintains cleanliness of bakery cases and restocks.
• Has sufficient knowledge of bakery products to execute suggestive selling techniques and sampling programs with all guests.
• Bags/boxes any products according to standards.

Skills

Guest service

Teamwork

Communication

Hospitality

Job description

Ruby's Diner, LLC. in Newport Beach, CA seeks a friendly host/hostess to welcome guests, manage seating, and maintain a clean reception area. You will assist servers, manage the waitlist, and ensure accurate guest checks while upholding our 1940s-inspired standards.

Experience in fast-paced dining environments is valued. You will work as part of a team to create a warm, memorable first impression for every guest, contributing to smooth service and high guest satisfaction.