Breakfast Host: Warm Welcome, Reservations & Seating

Auberge; Newport (RI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hospitality establishment in Newport is seeking a Restaurant Host to provide exceptional service and maintain a welcoming atmosphere. The role includes greeting guests warmly, managing check-ins, handling phone reservations, and collaborating with staff for optimal service flow. Ideal candidates will have prior customer service experience, strong communication skills, and the ability to work variable schedules, including evenings and weekends. Relevant certifications may be required for the position.

Qualifications

• Prior experience in customer service or hospitality, preferably in a high-end setting.
• Strong communication skills, positive attitude, and the ability to speak and write in English fluently.
• Must be of minimum age to serve alcohol.
• Flexibility to work a variable schedule, including weekends and holidays.
• Ability to obtain relevant state and local government certifications.

Responsibilities

• Greet guests warmly and efficiently handle check‑ins and seating.
• Answer phones, take reservations, and take in‑room dining orders.
• Collaborate with staff to optimize guest placements.
• Maintain cleanliness and organization of the host station.
• Resolve guest complaints promptly.

Skills

Customer service experience

Strong communication skills

Positive attitude

Flexibility in scheduling

Job description

A leading hospitality establishment in Newport is seeking a Restaurant Host to provide exceptional service and maintain a welcoming atmosphere. The role includes greeting guests warmly, managing check-ins, handling phone reservations, and collaborating with staff for optimal service flow. Ideal candidates will have prior customer service experience, strong communication skills, and the ability to work variable schedules, including evenings and weekends. Relevant certifications may be required for the position.