Guest-Focused Valet & Parking Attendant (Napa)

SAFECO Parking & Protection; Napa (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

SAFECO Parking & Protection in Napa, CA seeks a friendly Parking Attendant to greet guests, manage parking operations, and keep the lot orderly. This hands-on role offers opportunities to develop hospitality and customer service skills in a fast-paced environment.

You will drive and park guest vehicles, assist with luggage, communicate local information, and maintain security and a professional appearance while delivering exceptional service.

Qualifications

• Proven experience in guest services, hospitality, or customer service roles preferred.
• Valid driver's license with a clean driving record; manual transmission experience desirable.
• Ability to operate parking equipment safely in parking facilities.
• Ability to pass a background screening.
• Strong communication skills with diverse guests and team members.

Responsibilities

• Greet guests upon arrival and assist with luggage.
• Park and retrieve guest vehicles to and from designated parking areas.
• Maintain a clean and organized parking area and lobby.
• Provide guests with information about the hotel and local area.
• Maintain a high level of security and confidentiality for guest information.
• Assist with special requests and accommodations as needed.
• Provide guests with exceptional service at all times.
• Maintain a professional appearance and demeanor.
• Overnight audit scan of cars in the garage.
• Other duties as assigned by management.

Skills

Guest services

Communication skills

Cash handling

Bilingual abilities

Driver's license

Education

High school diploma or equivalent

Tools

Parking equipment operation

Job description

SAFECO Parking & Protection in Napa, CA seeks a friendly Parking Attendant to greet guests, manage parking operations, and keep the lot orderly. This hands-on role offers opportunities to develop hospitality and customer service skills in a fast-paced environment.

You will drive and park guest vehicles, assist with luggage, communicate local information, and maintain security and a professional appearance while delivering exceptional service.