Guest-Focused Team Member — Fast-Paced Food Crew

burgerking; Lombard (IL); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Scholarship Fund

Emergency fund

Discount program

Cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King Lombard is seeking a team member to greet guests, take orders, process payments, and ensure accuracy in a fast-paced environment. You will operate the front counter and drive-thru, practice up-selling, and help keep the dining area clean and welcoming.

You’ll join a team focused on customer satisfaction, reliability, and teamwork. The position requires flexible shifts and dependable transportation, with location at 545 W North Ave, Lombard, Illinois 60148.

Responsibilities

• Greets guests with a smile, receives orders, processes payments and responds appropriately to customer issues.
• Operates cash register or point of sale devices, as needed and uses value-added suggestive-selling techniques to generate additional sales opportunities.
• Verifies the accuracy of guests' orders.
• Prepares and packages food and drink products.
• Cleans kitchen area, counters, food preparation areas and utensils.
• Cleans dining room, restrooms, and exterior grounds.
• Maintains Health and Safety standards in work areas.
• Unloads and stocks inventory items as needed.
• Performs duties at multiple workstations (e.g., front counter, Drive-Thru, prep boards, expediter, etc.).
• Prompt and regular attendance on assigned shifts.
• Follows uniform and grooming standards and policies.
• Works to resolve issues that may arise in the restaurant.
• Learns team effectiveness skills; works with others to achieve team goals.
• Responds to guests' needs in a professional and polite manner.
• Communicates in a positive manner with customers, peers, and managers.
• The ability to work well in a fast-paced environment and under pressure.
• Dependable and reliable.
• Good written, math and interpersonal skills.
• Reliable transportation.

Skills

Customer service

Cash handling

Multi-tasking

Teamwork

Communication

Dependability

Attention to detail

Job description

Burger King Lombard is seeking a team member to greet guests, take orders, process payments, and ensure accuracy in a fast-paced environment. You will operate the front counter and drive-thru, practice up-selling, and help keep the dining area clean and welcoming.

You’ll join a team focused on customer satisfaction, reliability, and teamwork. The position requires flexible shifts and dependable transportation, with location at 545 W North Ave, Lombard, Illinois 60148.