Guest-Focused Team Member | Fast-Paced Café

Dunkin' Donuts Incorporated; Johnstown (Cambria County); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Paid Time Off

Employee Meals

Medical Insurance with Company contrib

Job summary

Dunkin' Donuts Incorporated franchisees are hiring Crew Members to deliver great guest experiences. Crew Members prepare products per standards and serve with enthusiasm in a clean setting, working as part of a team to meet guests’ needs and create repeat visits.

The role offers a fast-paced, fun environment with opportunities to grow within a dynamic franchise network. Duties include training others, maintaining cleanliness, handling cash, and following brand procedures while engaging guests

Qualifications

• Must be able to fluently speak/read English.
• Capable of counting money and making change.
• Able to operate restaurant equipment (minimum age requirements may apply).
• Guest focus – anticipate and understand guests’ needs and exceed their expectations.

Responsibilities

• Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.
• Operations Excellence for Guest Satisfaction meeting our C.A.R.E. level of service.
• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
• Complete all required training and support the training of other team members.
• Effectively execute restaurant standards and marketing initiatives.
• Prepare all products following appropriate recipes and procedures.
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
• Comply with all restaurant, Brand, and franchisee policies.

Skills

Fluent English

Money handling

Restaurant equipment

Guest focus

Job description

Dunkin' Donuts Incorporated franchisees are hiring Crew Members to deliver great guest experiences. Crew Members prepare products per standards and serve with enthusiasm in a clean setting, working as part of a team to meet guests’ needs and create repeat visits.

The role offers a fast-paced, fun environment with opportunities to grow within a dynamic franchise network. Duties include training others, maintaining cleanliness, handling cash, and following brand procedures while engaging guests