Guest-Focused Team Member

Chick-fil-A; Massillon (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible hours

Competitive pay

Positive atmosphere

Sick time or paid leave where mandated

Employer-subsidized health insurance

Job summary

Chick-fil-A in Massillon, Ohio is seeking Team Members to deliver friendly guest service in a fast-paced setting. Roles include taking orders, food prep, and helping with opening/closing procedures. This is a friendly, team-oriented environment with opportunities for growth and career advancement.

Flexible hours and competitive pay are offered at COR Restaurant Services, LLC. Team Members must be able to stand for long periods, multitask, and maintain high standards of cleanliness and safety.

Qualifications

• Ability to handle multiple tasks at once.
• Able to stand for prolonged periods, walk, bend, kneel, squat, and lift heavy objects as needed.
• Ability to work in a fast-paced environment.
• Positive attitude.
• Team-oriented, adaptable, dependable, and strong work ethic.
• Ability to communicate effectively with guests and team members.
• Treats others with honor, dignity, and respect.

Responsibilities

• Greeting and serving guests with enthusiasm, courtesy, and hospitality
• Serving in various kitchen roles while maintaining standards established for food safety, quality, and speed of service.
• Taking orders, explaining, and suggesting menu items, responding to order changes or edits quickly and efficiently.
• Preparing food items for cooking.
• Demonstrating knowledge of the brand, products, and promotions
• Frying, baking, or cooking food items.
• Ensuring guest complaints are resolved properly and swiftly
• Assembling, wrapping, and packaging food for final assembly.
• Ensuring that products and guests' experiences are consistent with our brand, culture, and standard of excellence.
• Tracking and monitoring product hold times to ensure all products are served within quality and safety standards.
• Responsibly managing and maintaining inventory and equipment.
• Assisting in executing opening and/or closing procedures.
• Communicating clearly with guests, fellow team members, and leaders.
• Maintaining a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning equipment, and keeping restrooms clean.
• Maintaining consistent attendance and punctuality.

Skills

Customer service

Teamwork

Communication

Stamina

Job description

Chick-fil-A in Massillon, Ohio is seeking Team Members to deliver friendly guest service in a fast-paced setting. Roles include taking orders, food prep, and helping with opening/closing procedures. This is a friendly, team-oriented environment with opportunities for growth and career advancement.

Flexible hours and competitive pay are offered at COR Restaurant Services, LLC. Team Members must be able to stand for long periods, multitask, and maintain high standards of cleanliness and safety.