Guest-Focused Service Associate (Flexible Schedule)

El Pollo Loco, Inc.; Gardena (CA); On-site; USD 17,000 - 20,000; Full time

Benefits offered by this job

Competitive pay

No overnight hours

Employee discount on food

Career growth potential (internal)

Job summary

El Pollo Loco, Inc. is hiring a Service Team Member in Gardena, CA. The role involves greeting guests, assembling orders, assisting with prep of fire-grilled items, and ensuring a welcoming, efficient experience.

You will help process orders, handle payments, and contribute to a positive team environment. We offer competitive pay, no overnight shifts, employee discounts, and opportunities for growth within the company.

Qualifications

• Food handlers certification is required after hire (per EPL policy).
• Previous experience in customer service or food service is preferred but not required.

Responsibilities

• Greet and assist customers with orders in a friendly manner.
• Prepare, assemble and package food items according to company recipes and procedures.
• Process orders accurately and efficiently, including cash handling and payments.
• Maintain cleanliness and adherence to health and safety standards.
• Suggestive selling to enhance the customer experience and drive sales.
• Collaborate with team to support restaurant operations.

Job description

El Pollo Loco, Inc. is hiring a Service Team Member in Gardena, CA. The role involves greeting guests, assembling orders, assisting with prep of fire-grilled items, and ensuring a welcoming, efficient experience.

You will help process orders, handle payments, and contribute to a positive team environment. We offer competitive pay, no overnight shifts, employee discounts, and opportunities for growth within the company.