Guest-Focused Server | Flexible Hours & Growth Path

iCIMS, Inc.; Freehold (NJ); On-site; USD 833,000 - 2,193,000; Part time

Job summary

The Cheesecake Factory in Freehold, NJ is seeking a server to deliver warm, attentive service in a fast-paced, high-volume environment. You will guide guests through the menu, take accurate orders with a POS, and ensure food arrives promptly while maintaining guest satisfaction.

Join a team known for hospitality and growth opportunities, with flexible hours and ongoing training. Prioritize guest experience and teamwork in every shift.

Qualifications

• At least 12 months serving experience in a full-service restaurant.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in a high-volume environment.
• Experience with payment processing and basic math skills.
• Dedicated, dependable, punctual, and reliable with a strong work ethic.
• Must be at least 18 years old.

Responsibilities

• Warmly greet guests, creating a welcoming guest experience.
• Build rapport through casual conversation while providing attentive service.
• Orchestrate dining experiences in alignment with our defined service standards.
• Take and enter accurate orders using a POS system.
• Actively listen during guest interactions to anticipate needs.
• Share menu knowledge by making menu recommendations and answering questions about food allergies and ingredients.
• Guide guests in beer and spirit selections while demonstrating strong wine knowledge.
• Coordinate with the kitchen to ensure order accuracy and timely service.
• Deliver food and drinks with speed and a sense of urgency.
• Fill and refill beverages, clear tables, and manage multiple tables.
• Process payments accurately, including cash handling and credit/debit transactions.
• Follow instructions, procedures, and alcohol service guidelines.
• Demonstrate ownership of sidework and closing tasks to maintain cleanliness and organization.
• Work well under pressure with a positive, patient attitude.

Skills

Customer service

Communication

Multitasking

Cash handling

Tools

POS system

Job description

The Cheesecake Factory in Freehold, NJ is seeking a server to deliver warm, attentive service in a fast-paced, high-volume environment. You will guide guests through the menu, take accurate orders with a POS, and ensure food arrives promptly while maintaining guest satisfaction.

Join a team known for hospitality and growth opportunities, with flexible hours and ongoing training. Prioritize guest experience and teamwork in every shift.