Guest-Focused Server — Flexible, Fast-Paced Dining

Applebee's Neighborhood Grill + Bar; Grand Haven (MI); On-site; USD 12,000 - 21,000; Full time

Job summary

Applebee’s is seeking an attentive server who will delight guests by providing courteous and timely service. You will greet guests, familiarize them with the menu, take orders, and input them accurately in the POS, then deliver food and beverages using the TEAM system.

You’ll pre-bus tables, maintain a clean environment, and handle payments promptly while anticipating guests’ needs. The role emphasizes strong customer service, teamwork, initiative, and a flexible schedule including evenings and

Qualifications

• Excellent customer service skills and the ability to exceed guests’ expectations.
• Ability to work efficiently in a fast-paced environment.
• Good attitude toward teamwork.
• Strong work ethic, with a willingness to take initiative.
• Confident, outgoing demeanor.
• Flexibility to work a variable schedule, including evenings and weekends.
• Ability to be mobile for a minimum of 4 hours, bend, stoop and lift up to 20 pounds.
• Be of legal age to serve alcohol.

Responsibilities

• Greets guests and interacts with every guest to create a friendly upbeat work environment.
• Familiarize guests with the menu and make appropriate suggestions when requested.
• Take guests orders and input them correctly in the POS using the write, repeat and review rule.
• Serve food and beverages using the Applebee’s TEAM delivery system.
• Pre bus table and sweep the surrounding area to keep it clean and comfortable.
• Collect payment from customers in a timely manner using the QR code or POS.
• Completes daily cleaning work tasks and maintains a clean and safe working environment.
• Anticipate guests' needs in order to facilitate an enjoyable dining experience.

Skills

Customer service

Teamwork

Flexibility

Initiative

Positive attitude

Physical stamina

Job description

Applebee’s is seeking an attentive server who will delight guests by providing courteous and timely service. You will greet guests, familiarize them with the menu, take orders, and input them accurately in the POS, then deliver food and beverages using the TEAM system.

You’ll pre-bus tables, maintain a clean environment, and handle payments promptly while anticipating guests’ needs. The role emphasizes strong customer service, teamwork, initiative, and a flexible schedule including evenings and