Guest-Focused Server: Fast, Courteous Service

IHG Hotels & Resorts; Houston (TX); On-site; USD 4,100 - 5,500; Full time

Benefits offered by this job

Room discount for guests

Training and development

Medical/dental/vision insurance

401(k)

Job summary

IHG Hotels & Resorts in Houston is seeking a courteous Food & Beverage host/server to provide fast and attentive service to guests, ensuring high presentation standards. You will greet guests, take orders, prepare and present food and beverages, and support service recovery as needed.

The role requires basic reading/writing, ability to lift up to 50 pounds, and willingness to work nights, weekends, and holidays in a fast-paced hotel environment.

Qualifications

• Food service experience with general knowledge of restaurant operations.
• Ability to perform lifting up to 50 pounds and move about the restaurant.
• Basic reading and writing; strong communication.
• Ability to work nights, weekends, and holidays.

Responsibilities

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Prepare food and beverages and present them according to health presentation standards.
• Alert Outlet Management of any service or safety issues and assist with service recovery as needed.
• Clear and clean tables promptly and maintain wait staff stations and surrounding areas.

Skills

Guest service

Communication

Teamwork

Attention to detail

Upselling and service

Education

High school diploma or equivalent

Job description

IHG Hotels & Resorts in Houston is seeking a courteous Food & Beverage host/server to provide fast and attentive service to guests, ensuring high presentation standards. You will greet guests, take orders, prepare and present food and beverages, and support service recovery as needed.

The role requires basic reading/writing, ability to lift up to 50 pounds, and willingness to work nights, weekends, and holidays in a fast-paced hotel environment.