Guest Experience Specialist - Fast, Warm Service & Rewards

Caesars Entertainment; Atlantic City (NJ); On-site; USD 19,000 - 25,000; Full time

Job summary

Caesars Entertainment in Atlantic City is seeking a guest services associate who consistently delivers superior customer service. You will greet guests warmly, anticipate needs, provide fast, flawless service, and keep a positive attitude across interactions.

You will promote Caesars Rewards, resolve service breakdowns, check guest satisfaction, and close visits with a warm farewell. The position pays $16.00 per hour and offers opportunities to build guest relationships and celebrate guests'

Qualifications

• Demonstrates superior customer service skills.
• Maintains an upbeat, positive attitude with guests.
• Greets guests with a warm, friendly verbal greeting.
• Promotes Caesars Rewards programs and card membership.

Responsibilities

• Checks guest satisfaction and resolves service breakdowns when they occur.
• Anticipates guest needs and provides fast, flawless service.
• Creates a welcoming atmosphere and closes interactions with a warm farewell.

Skills

Customer service

Friendly communication

Guest interaction

Positive attitude

Job description

Caesars Entertainment in Atlantic City is seeking a guest services associate who consistently delivers superior customer service. You will greet guests warmly, anticipate needs, provide fast, flawless service, and keep a positive attitude across interactions.

You will promote Caesars Rewards, resolve service breakdowns, check guest satisfaction, and close visits with a warm farewell. The position pays $16.00 per hour and offers opportunities to build guest relationships and celebrate guests'