Guest-Focused Security Host for a Safe, Welcoming Bar

Pouring With Heart

Austin (TX)

On-site

USD 37,195 - 41,328

Part time

14 days+

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Benefits offered by this job

Employee Assistance Program

401(k)

Flexible schedule

First drink free at all Pouring With 心

Health & Wellness Program

Dental insurance

Vision insurance

Accidental insurance

Critical illness insurance

Hospital indemnity insurance

Pet care coverage

Health insurance

Short-term disability insurance

Long-term disability insurance

Life insurance

Job summary

Pouring With Heart is seeking a Security Host to manage the door at Half-Step in Austin, ensuring a safe, welcoming environment for guests and staff. You will verify IDs, monitor venues, and assist with crowd flow while upholding responsible alcohol service and safety protocols.

Ideal candidates have 3+ years in security or hospitality, strong situational awareness, and excellent communication. Part-time hours with tip-based earnings and benefits accompany this role.

Qualifications

3+ years of security, guest services, or hospitality experience preferred.
Strong situational awareness and professionalism under pressure.
Ability to de-escalate conflicts with patience and clear communication.
Must be 21+ and have valid security guard certifications if required.

Responsibilities

Greet guests warmly and set a safe, welcoming tone.
Verify IDs accurately and manage entry per venue policies.
Monitor floor and bar for safety; escalate issues as needed.
Assist with conflict resolution and clear communication.
Use de-escalation techniques to handle situations calmly.
Assist with crowd flow, line management, and capacity control.
Report incidents or hazards to leadership promptly.
Follow health, safety, and compliance standards including responsible alcohol service.

Skills

Security experience

Guest services

Situational awareness

De-escalation

Customer service

Job description

Pouring with Heart is currently looking for a professional, and hospitable, Security Host to work the door at Half-Step, Austin, Texas.

PWH is a bustling, tight-knit, bar group on a mission to Raise The Human Spirit and build community wherever we serve and we're excited to find a new member of our community to help keep our crews and guests safe.

Below is a description of the role, give it a read-through, and if you think “Hell yeah!”, we’d love to start a conversation.

The role…

As a Security Host, you are responsible for creating a safe and welcoming environment for both guests and staff. You represent the first and last impression of the bar, balancing professionalism and hospitality with the awareness and confidence needed to maintain order.

Duties include, but are not limited to…

Greet guests warmly and set the tone for a safe, welcoming environment
Verify IDs accurately and manage guest entry in line with venue policies
Monitor the floor and bar areas for safety concerns, escalating issues when necessary
Support staff and guests through conflict resolution and clear communication
Use de-escalation techniques to manage situations calmly and respectfully
Assist with crowd flow, line management, and capacity control during peak hours
Report incidents, hazards, or policy violations to leadership promptly
Follow all health, safety, and compliance standards, including responsible alcohol service and emergency procedures

Required Skills/Qualifications

3+ years prior security, guest services, or hospitality experience preferred
Strong situational awareness, confidence, and professionalism under pressure
Ability to de-escalate conflicts with patience, respect, and clear communication
Must be 21+ and have valid security guard certifications if required (varies by state)

Physical Requirements

Must be able to work on your feet for extended periods (up to 8 hours)
Ability to lift and move 100+ pounds
Fast-paced movements and mobility required to cover bar and floor space efficiently
Ability to bend, reach, and perform repetitive motions as part of daily bar operations

About The Bar…

https://www.halfstepbar.com/

What We Offer…

Pouring With Heart is more than a workplace, it’s a community. We invest in our people, helping you grow professionally while being part of something bigger than yourself.

The Benefits

Employee Assistance Program - Access to mental health, financial wellness, counseling and many more resources through Health Advocate.
401(k) - Must work over 1000 hrs in a 12 month span
Flexible schedule
First drink free at all of our Pouring With Heart bars
Access to our Health & Wellness Program

Part time employees (who average 20+ hours per week) have access to everything above and: