Guest-Focused Room Attendant - Growth & Benefits

Island Hospitality Management; Sunnyvale (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Island Hospitality Management is seeking a Room Attendant to maintain the cleanliness of guest rooms and ensure guest satisfaction by meeting product quality standards. This role involves basic housekeeping duties and adherence to brand standards across rooms.

Responsibilities include changing sheets, towels, restocking supplies, vacuuming, dusting, and notifying supervisors of any issues. The position emphasizes guest service excellence and reliability in a fast-paced hotel environment.

Qualifications

• Highly motivated team player with strong initiative and desire for achievement.
• Ability to handle problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary.
• Ability to work well in stressful situations.
• Readily available and approachable for all guests while providing excellent guest service.

Responsibilities

• Perform basic housekeeping duties: change sheets, towels, restock toiletries, vacuum, dust, clean and rearrange rooms after checkout.
• Ensure all rooms meet brand and Island Hospitality Management standards.
• Notify supervisors of damages, deficits, and disturbances.

Skills

Motivated team player

Problem solving

Calm under pressure

Guest service excellence

Job description

Island Hospitality Management is seeking a Room Attendant to maintain the cleanliness of guest rooms and ensure guest satisfaction by meeting product quality standards. This role involves basic housekeeping duties and adherence to brand standards across rooms.

Responsibilities include changing sheets, towels, restocking supplies, vacuuming, dusting, and notifying supervisors of any issues. The position emphasizes guest service excellence and reliability in a fast-paced hotel environment.