Guest-Focused Retail Sales Pro

Macy's; Springfield (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Retail Sales Associate in Springfield, VA to provide friendly, customer-focused service and drive sales. You’ll engage with customers, learn about products, and help create a welcoming shopping experience on the sales floor and in fitting rooms.

This on-site role emphasizes teamwork, strong communication, and a proactive approach to achieving daily sales goals while maintaining an inviting store environment for every guest.

Qualifications

• Flexible availability to work days, evenings, weekends and holidays.
• Strong customer service orientation with a friendly, helpful attitude.
• Ability to work well in a team and collaborate with colleagues.
• Clear communication with customers and coworkers, both written and verbal.

Responsibilities

• Greet customers and assess their needs to provide personalized recommendations.
• Maintain clean, organized sales floor and fitting rooms.
• Meet daily sales goals through upselling and product knowledge.
• Process transactions accurately and handle cash and payments.
• Support store operations and teamwork during shifts.

Skills

Flexible availability

Customer service

Teamwork

Communication skills

Cash handling

Job description

Macy's is seeking a Retail Sales Associate in Springfield, VA to provide friendly, customer-focused service and drive sales. You’ll engage with customers, learn about products, and help create a welcoming shopping experience on the sales floor and in fitting rooms.

This on-site role emphasizes teamwork, strong communication, and a proactive approach to achieving daily sales goals while maintaining an inviting store environment for every guest.