Guest-Focused Retail Associate: Service & Merch

Thinkgood; Cerritos (CA); On-site; USD 20,664 - 23,419; Full time

Job summary

Qualifications

• Ability to read, write, and understand simple instructions.
• Basic mathematical skills.
• Fluent English in speech and writing.
• Experience in customer service desirable.
• Ability to lift at least 50 lbs.
• Willingness to perform janitorial duties.

Responsibilities

• Assist customers.
• Stocks and rotates merchandise.
• Runs the cash register as assigned.
• Responsible for the accuracy of transactions when assigned to register and adherence to company check and credit card procedures.
• Report safety hazards and all accidents to Management immediately.
• Maintains the store in a clean, orderly, and safe manner, which may include daily floor mopping and related tasks as assigned.
• Assist in receiving new merchandise and processing incoming merchandise.
• Provide customer service in a positive, professional, and courteous manner.
• The Store Associate may be cross trained for other retail functions and required to perform assigned tasks to standards.
• Answer the telephone in a courteous manner.
• Attends general store meetings as assigned.
• Attends general departmental and safety meetings as required.
• Responsible for other duties as assigned.

Skills

Fluent English

Customer service

Cash register

Basic math

Phone handling

Teamwork

Lifting 50 lbs

Janitorial duties

Bilingual

Tools

Cash register

Calculator /10 key

Job description