Guest-Focused Retail Associate

Ross-Dress-For-Less; Whitehall (OH); On-site; USD 24,000 - 32,000; Full time

Job summary

Ross-Dress-For-Less is seeking a Retail Associate to ensure a positive shopping experience. You will greet customers, assist with merchandise, and maintain clean, safe store areas while following company standards and loss-prevention practices.

The role requires friendly, professional conduct, teamwork, and the ability to handle transactions accurately. Training will cover register operations and daily tasks across store areas.

Qualifications

• Ability to greet customers in a courteous and friendly manner.
• Basic mathematical calculations for register transactions.
• Effective communication with customers, associates and store leadership.

Responsibilities

• Greet customers with eye contact and a smile; assist as needed.
• Maintain safe, clean store areas and follow policies.
• Assist in merchandise presentation and recovery per guidelines.
• Handle customer questions and refer to leadership when needed.
• Support loss prevention and maintain awareness of safety procedures.
• Uphold Ross Inc. brand and professional appearance.

Skills

Customer service

Communication

Teamwork

Job description

Ross-Dress-For-Less is seeking a Retail Associate to ensure a positive shopping experience. You will greet customers, assist with merchandise, and maintain clean, safe store areas while following company standards and loss-prevention practices.

The role requires friendly, professional conduct, teamwork, and the ability to handle transactions accurately. Training will cover register operations and daily tasks across store areas.