Guest-Focused Restaurant Server — Luxury Hotel Experience

Concord Hospitality Enterprises; Pittsburgh (Allegheny County); On-site; USD 30,000 - 54,000; Full time

Job summary

Spirits & Tales at the Oaklander Hotel, an Autograph Collection by Marriott, is seeking friendly Servers who love guest service and teamwork. You are often the first or last greeting our guests receive, and your upbeat personality helps set a welcoming tone for the day.

Concord Hospitality emphasizes an Associate First culture with opportunities for growth and a comprehensive benefits package for full-time associates, including health plans, 401K options, and room-rate discounts at Concord

Responsibilities

• Maintains a calm demeanor during periods of high volume or unusual events
• Make decisions and solve problems in the interest of 100% guest satisfaction
• Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
• Maintains a clean and organized workspace
• Maintains regular and punctual attendance
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication

Job description

Spirits & Tales at the Oaklander Hotel, an Autograph Collection by Marriott, is seeking friendly Servers who love guest service and teamwork. You are often the first or last greeting our guests receive, and your upbeat personality helps set a welcoming tone for the day.

Concord Hospitality emphasizes an Associate First culture with opportunities for growth and a comprehensive benefits package for full-time associates, including health plans, 401K options, and room-rate discounts at Concord