Guest-First Server Elevate the Hotel Dining Experience

Concord Hospitality Enterprises; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical/dental/vision

Life insurance

Disability insurance

401K

Tuition assistance

Discounted room rates

Training & development

Career advancement opportunities

Job summary

Concord Hospitality Enterprises is hiring servers for Spirits & Tales at the Oaklander Hotel, an Autograph Collection by Marriott, in Pittsburgh. You will greet guests, take orders, and ensure a positive dining experience with a friendly, proactive approach.

Join a team that values guest satisfaction, teamwork, and professional growth in a welcoming hospitality environment. This full-time opportunity offers competitive wages and a comprehensive benefits package for eligible associates.

Qualifications

• Experience in hospitality or customer service is preferred.
• Ability to stay calm and responsive during busy periods.
• Friendly, proactive communication with guests.

Responsibilities

• Maintains a calm demeanor during periods of high volume or unusual events
• Make decisions and solve problems in the interest of 100% guest satisfaction
• Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
• Maintains a clean and organized workspace
• Maintains regular and punctual attendance
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication

Job description

Concord Hospitality Enterprises is hiring servers for Spirits & Tales at the Oaklander Hotel, an Autograph Collection by Marriott, in Pittsburgh. You will greet guests, take orders, and ensure a positive dining experience with a friendly, proactive approach.

Join a team that values guest satisfaction, teamwork, and professional growth in a welcoming hospitality environment. This full-time opportunity offers competitive wages and a comprehensive benefits package for eligible associates.