Guest-Focused Public Areas Attendant

Western States Lodging and Management; Kapolei (HI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k) match up to 4%

Hotel discounts

Job summary

Western States Lodging & Management’s Residence Inn Kapolei is seeking a dependable Houseman to help keep guest spaces clean, welcoming, and well-maintained. You’ll support the housekeeping team and ensure public areas meet brand standards.

Eligible candidates will have a high school diploma or equivalent, be willing to work weekends/holidays, and perform duties with attention to detail and professionalism in a fast-paced hotel environment.

Qualifications

• High school diploma or equivalent is preferred.
• No previous experience required; cleaning/janitorial or hotel experience is a plus.
• Strong attention to detail and the ability to follow standards is essential.
• Ability to manage time effectively and complete tasks efficiently.
• Positive, professional communication with guests, coworkers and supervisors.
• Strong teamwork and willingness to assist other departments as needed.
• Guest-focused attitude and commitment to excellent customer service.
• Capable of working independently while maintaining high cleanliness standards.
• Availability to work some weekends and holidays as necessary.

Responsibilities

• Clean and maintain the hotel lobby, common areas, office nooks, hallways, and guest spaces.
• Sweep, vacuum, mop, and clean floors per hotel standards.
• Clean and sanitize elevators and public restrooms throughout shifts.
• Shampoo carpets and upholstered furniture in public areas as needed.
• Stock and replenish towels and housekeeping supplies.
• Assist with linen and towel delivery and other housekeeping duties.
• Coordinate and oversee Facility Attendant tasks as assigned.
• Identify and report maintenance concerns to the team.

Skills

Attention to detail

Time management

Effective communication

Teamwork

Guest service mindset

Independent work

Education

High school diploma or equivalent

Job description

Western States Lodging & Management’s Residence Inn Kapolei is seeking a dependable Houseman to help keep guest spaces clean, welcoming, and well-maintained. You’ll support the housekeeping team and ensure public areas meet brand standards.

Eligible candidates will have a high school diploma or equivalent, be willing to work weekends/holidays, and perform duties with attention to detail and professionalism in a fast-paced hotel environment.