Guest‑Focused Park Security Screener

Splish Splash Water Park; Altoona (IA); On-site; USD 17,000 - 25,000; Full time

Job summary

Adventureland Park is seeking a Security Screener to ensure guest safety through metal detector screening and bag checks. The role requires a keen eye for detail, calm under pressure, and strong guest interaction skills to provide a welcoming experience.

Ideal candidates will have a high school diploma or GED, and a Criminal Justice or related degree is preferred, with at least 1 year of security experience. Must be able to work flexible hours including evenings and weekends.

Qualifications

• High School diploma, GED, or equivalent.
• College degree in Criminal Justice or related discipline desired; Equivalent work experience will be considered.
• 1+ year of previous security or related experience highly desired.

Responsibilities

• Operate metal detectors and conduct thorough bag checks to ensure no unauthorized items enter the park.
• Maintain a courteous and professional demeanor while interacting with guests during the screening process.
• Monitor and report any suspicious activity or security breaches to the appropriate authorities.
• Assist in emergency situations by following established protocols and providing clear instructions to guests and staff.
• Address and resolve any guest concerns or issues related to security in a calm and efficient manner.
• Collaborate with other security team members to ensure a coordinated and effective response to incidents.
• Maintain accurate records of incidents, security checks, and items confiscated during screening.
• Prepare detailed reports as required by park management.
• Work closely with other security personnel and park team members to ensure a safe environment for all guests.
• Participate in regular training sessions to stay current on security protocols and procedures.
• Provide excellent customer service by assisting guests with directions, information, and any other needs.
• Uphold the park’s standards of hospitality and ensure a positive experience for all visitors.
• All other duties assigned by leadership.

Skills

Attention to detail

Customer service

English fluency

Problem solving

Emergency response

Team collaboration

Education

High School diploma / GED

Criminal Justice degree

Equivalent work experience

Job description

Adventureland Park is seeking a Security Screener to ensure guest safety through metal detector screening and bag checks. The role requires a keen eye for detail, calm under pressure, and strong guest interaction skills to provide a welcoming experience.

Ideal candidates will have a high school diploma or GED, and a Criminal Justice or related degree is preferred, with at least 1 year of security experience. Must be able to work flexible hours including evenings and weekends.