Guest-Focused Housekeeping Attendant (Weekend Shifts)

Home2 Suites by Hilton - Wilson Downtown; Wilson (NC); On-site; USD 17,000 - 19,000; Full time

Job summary

BryantCorp is seeking a Housekeeping Attendant to support our hotel operations and maintain guest room cleanliness to Hilton standards. You will work under the Executive Housekeeper and General Manager to ensure timely service and guest satisfaction.

Candidates should be detail oriented, able to multi-task, and committed to professional appearance and guest service. Weekend and holiday availability may be required.

Qualifications

• Ability to perform assigned duties with attention to detail, speed, accuracy, followthrough, courtesy, cooperativeness, and work with a minimum of supervision.
• Previous hospitality housekeeping experience preferred, but not required
• Must be able to work weekends and holidays
• High school diploma or equivalent is preferred

Responsibilities

• Timely response to guest requests in a friendly and professional manner. Follows up to ensure guest satisfaction.
• Always provides a professional image through appearance, dress, and attitude.
• Able to multi-task & prioritize.
• Performs cleaning duties in all guest areas and back of house.
• Ensuring housekeeping department standards are followed.
• Responds timely to guests' special requests for miscellaneous items
• Maintains inventory of necessary supplies
• Keep the work area neat and clean at all times.
• Assists other departments when needed to ensure optimum service to guests.
• Providing exemplary guest service by demonstrating a personal commitment to making every guest satisfied.
• Other duties as requested by the Assistant General Manager and General manager

Skills

Attention to detail

Time management

Customer service

Teamwork

Education

High school diploma or equivalent

Job description

BryantCorp is seeking a Housekeeping Attendant to support our hotel operations and maintain guest room cleanliness to Hilton standards. You will work under the Executive Housekeeper and General Manager to ensure timely service and guest satisfaction.

Candidates should be detail oriented, able to multi-task, and committed to professional appearance and guest service. Weekend and holiday availability may be required.