Guest-Focused Hotel Room Attendant

Residence Inn - Wilke-Barre; Wilkes-Barre (Luzerne County); On-site; USD 17,000 - 22,000; Full time

Job summary

Onvo in Wilkes-Barre, PA is seeking a Hotel Housekeeper to manage room turnover, clean rooms, restock amenities, and maintain brand standards before guest check-in. You will communicate with the Housekeeping Supervisor and front desk regarding damages or guest requests.

Flexibility to work evenings, weekends and holidays is required. You will ensure privacy, tidy rooms, and report maintenance needs to keep guest rooms spotless and compliant with safety and cleanliness standards.

Qualifications

• Must be 16 years of age
• Must be willing to work evenings, weekends and holidays as needed

Responsibilities

• Receive list of assigned rooms from manager and prioritize rooms.
• Clean, stock and maintain assigned guest rooms according to Brand and Company Standards.
• Respond promptly to requests from guests and other departments.
• Check the inventory of cleaning cart and add necessary supplies; transport cart to assigned floor/rooms.
• Always ensure privacy of guests.
• Knock and announce self before entering assigned guest rooms; return later if room is occupied.
• Check amenities and supplies in rooms, restock according to standards.
• Neatly make beds and stock bath linens according to standard
• Clean and disinfect bathrooms, kitchen, and/or coffee stations.
• Remove all trash, dirty linens, towels, and room service items from rooms.
• Check that all appliances are in the room and in clean working order.
• Straighten desk area and furniture.
• Dust, polish furniture and remove marks /stains from walls and furnishing.
• Vacuum carpets and clean floors
• Notify maintenance department of needed maintenance or repairs.
• Ensure room meets hotel standards with final walk around.
• Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels.
• Take found items to designated lost and found area.
• Perform other duties as requested.

Job description

Onvo in Wilkes-Barre, PA is seeking a Hotel Housekeeper to manage room turnover, clean rooms, restock amenities, and maintain brand standards before guest check-in. You will communicate with the Housekeeping Supervisor and front desk regarding damages or guest requests.

Flexibility to work evenings, weekends and holidays is required. You will ensure privacy, tidy rooms, and report maintenance needs to keep guest rooms spotless and compliant with safety and cleanliness standards.