Guest-Focused Hotel Public Spaces Attendant

mcrhotels.com; Troy (AL); On-site; USD 17,000 - 25,000; Full time

Job summary

Courtyard by Marriott Troy, Alabama is seeking a dedicated Houseperson to support housekeeping operations and ensure a clean, safe, and welcoming environment for guests. You will assist with luggage handling, public-space cleanliness, andrestocking supplies while maintaining high standards of service.

Ideal candidates demonstrate a can-do attitude, strong communication, and the ability to work in a fast-paced hotel setting, including varied shifts and adherence to guidelines.

Qualifications

• Experience in hospitality, service, consumer-facing franchise or related field preferred.
• Can-Do Attitude: Must have a positive attitude and willingness to learn.
• Ability to Follow Guidelines: Must understand and follow established procedures.
• Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
• Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving concerns and issues.
• Communication Skills: Must be able to convey information clearly.
• Age Requirement: Must be 18 years of age or older to perform this job.
• Schedule and Travel: Must be willing to work varied schedules including evenings, nights, weekends and holidays.

Responsibilities

• Luggage Handling: Store and retrieve luggage or packages for guests in storage areas, as needed.
• Cleaning and Trash Management: Clean and maintain guest hallways, stairwells, service areas and ice rooms; collect trash from exterior receptacles and common areas; deliver to laundry.
• Furniture Upkeep: Monitor public space furniture and report issues to management.
• Restocking: Maintain stock in linen closets and guest amenities; replenish in guestrooms; stock housekeeping carts.

Skills

Can-Do Attitude

Ability to Follow Guidelines

Handle Pace and Pressure

Listening and Conflict Resolution

Communication Skills

Hospitality and Guest Service

Age Requirement 18+

Clock-in/Out and Breaks

Job description

Courtyard by Marriott Troy, Alabama is seeking a dedicated Houseperson to support housekeeping operations and ensure a clean, safe, and welcoming environment for guests. You will assist with luggage handling, public-space cleanliness, andrestocking supplies while maintaining high standards of service.

Ideal candidates demonstrate a can-do attitude, strong communication, and the ability to work in a fast-paced hotel setting, including varied shifts and adherence to guidelines.