Guest-Focused Hotel Housekeeping Aide

COMMONWEALTH LODGING MANAGEMENT LLC; Columbia (SC); On-site; USD 18,000 - 26,000; Full time

Job summary

COMMONWEALTH LODGING MANAGEMENT LLC is seeking a Houseperson for Hilton Garden Inn/Home2 Suites Downtown Columbia, SC. The role supports housekeeping operations and guest services on site in Columbia, SC, ensuring guest satisfaction through prompt and courteous service.

Responsibilities include maintaining cleanliness, assisting guests, and supporting team members in daily hotel activities. Lift requirements and physical tasks are part of the job; hotel safety procedures must be followed.

Qualifications

• Strong guest-service orientation and interpersonal skills.
• Ability to communicate clearly with guests and team members.
• Ability to work collaboratively in fast-paced hotel environments.

Responsibilities

• Maintain positive guest relations and protect guest confidentiality.
• Resolve guest complaints and communicate effectively with guests and team members.
• Be familiar with hotel features, services, hours, rates, packages and promotions; assist with group activities.

Skills

Guest relations

Communication

Teamwork

Job description

COMMONWEALTH LODGING MANAGEMENT LLC is seeking a Houseperson for Hilton Garden Inn/Home2 Suites Downtown Columbia, SC. The role supports housekeeping operations and guest services on site in Columbia, SC, ensuring guest satisfaction through prompt and courteous service.

Responsibilities include maintaining cleanliness, assisting guests, and supporting team members in daily hotel activities. Lift requirements and physical tasks are part of the job; hotel safety procedures must be followed.