Guest-Focused Hospitality Security Officer

Pyramid Global Hospitality; Bellevue (AL); On-site; USD 33,000 - 44,000; Full time

Job summary

Pyramid Global Hospitality is seeking a Security Officer for InterContinental Seattle Bellevue, a premier luxury hotel in Bellevue. The role focuses on guest and staff safety, enforcing security policies, and responding to emergencies while collaborating with hotel teams to deliver exceptional service.

You will carry out safety procedures, perform high-visibility patrols, and maintain professional behavior.

Qualifications

• High school diploma or equivalent.
• 2 years security or police experience, preferably with hotel exposure.
• 2 years of college in safety, security, or hospitality.
• Flexible schedule including nights, weekends, holidays.
• First Aid/ CPR certification, instructor rating preferred.
• Strong written and oral communication skills.

Responsibilities

• Carry out the safety policies and procedures of the property and Benchmark, while maintaining the highest degree of professionalism and teamwork atmosphere as per standards of service.
• Follow safety procedures to ensure a safe working environment for guests and associates.
• Reduce the opportunity for the commission of crimes using preventive patrol and high visibility of security throughout the premises on a timely schedule.
• Promote and preserve the peace on premises to assure a comfortable and non-threatening environment for guests and employees.
• Aid, or seek aid for, individuals who are in danger of physical harm, or in need of medical attention.
• Respond to emergencies as prescribed in Emergencies Service Procedures of the property.
• Assure the security of guest and employee information both in written reports and in general business operations.
• Complete all Daily Activity and Incident Reports.
• Help assure compliance with Liquor Laws.
• Assist in developing and presenting security related programs.
• Review and edit written records produced by Security Officers.
• Aid in other job classification as determined necessary by immediate superior.

Skills

Customer service

Written communication

Oral communication

First Aid/CPR

Education

High school diploma

2 years college in safety/security or hospitality

Job description

Pyramid Global Hospitality is seeking a Security Officer for InterContinental Seattle Bellevue, a premier luxury hotel in Bellevue. The role focuses on guest and staff safety, enforcing security policies, and responding to emergencies while collaborating with hotel teams to deliver exceptional service.

You will carry out safety procedures, perform high-visibility patrols, and maintain professional behavior.