Guest-Focused Hospitality Maintenance Technician

Courtyard by Marriott Houston Westchase; Houston (TX); On-site; USD 42,000 - 55,000; Full time

Job summary

Courtyard by Marriott Houston Westchase is seeking a Maintenance Technician to perform preventative and repair maintenance to ensure the hotel meets quality and sustainability standards while providing warm, guest-oriented service.

The role involves addressing ceiling tiles, sheet-rock, painting, basic electrical and plumbing tasks, and maintaining curb appeal. The position supports safety protocols and may require varied shifts, including holidays and weekends.

Qualifications

• High School diploma and trade school coursework in related field preferred.
• Previous maintenance experience or equivalent training required.
• Flexible work schedule, including holidays and weekends may be required.

Responsibilities

• Assist with preventative maintenance and complete work orders related to replacing and repairing ceiling tiles, sheet-rock and wallpaper.
• Install or repair sheetrock and other wall coverings.
• Paint designated areas and items.
• Replace basic electrical fixtures, light switches, receptacles, light bulbs and fixtures.
• Perform minor plumbing functions.
• Focus on guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow Service Recovery Guidelines.
• Maintain the curb appeal including but not limited to snow removal, lawn care, gardening and trash removal.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and comply with MSDS and OSHA standards.
• Perform other duties as requested by management.

Skills

Maintenance experience

Guest satisfaction focus

Education

High School diploma / Trade school

Job description

Courtyard by Marriott Houston Westchase is seeking a Maintenance Technician to perform preventative and repair maintenance to ensure the hotel meets quality and sustainability standards while providing warm, guest-oriented service.

The role involves addressing ceiling tiles, sheet-rock, painting, basic electrical and plumbing tasks, and maintaining curb appeal. The position supports safety protocols and may require varied shifts, including holidays and weekends.