Guest-Focused Food Service Specialist

The Henry Ford; Dearborn (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

The Henry Ford in Dearborn is seeking a Food Service Associate to deliver efficient, friendly service, communicate menu descriptions clearly, and help guests have an outstanding experience across our venues. You will uphold food safety, cleanliness, and operational excellence while acting as a brand ambassador.

You’ll work as part of a collaborative team, require flexible weekday/weekend/evening/holiday availability, and bring strong customer service and communication skills to every interaction.

Qualifications

• Must be at least 16 years old.
• Weekday, weekend, evening and holiday availability.
• Some high school or equivalent experience required.
• Customer service focused with a hospitable demeanor.

Responsibilities

• Serves food in a variety of daily food service operations.
• Performs opening and closing tasks as assigned.
• Handles cash accurately and efficiently.
• Possesses knowledge of menu description and can effectively communicate them with guests.
• Ensures an outstanding guest experience.
• Interacts with guests and co-workers in a professional and friendly manner.
• Possesses knowledge of sales techniques.
• Adheres to health and sanitation guidelines and keeps areas clean.
• Handles and stores all equipment properly and with care.
• Performs other activities as necessary.
• Acts as a team player and supports the team when needed.

Skills

Communication

Customer service

Teamwork

Self-motivation

Education

High school or equivalent

Job description

The Henry Ford in Dearborn is seeking a Food Service Associate to deliver efficient, friendly service, communicate menu descriptions clearly, and help guests have an outstanding experience across our venues. You will uphold food safety, cleanliness, and operational excellence while acting as a brand ambassador.

You’ll work as part of a collaborative team, require flexible weekday/weekend/evening/holiday availability, and bring strong customer service and communication skills to every interaction.