Guest-Focused Food Service Associate

Aafes; North Dakota; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Medical, dental, life and disability保险

Paid time off

Shift differential/holiday pay

Pension and 401K plan

Job summary

Aafes operates Charley’s at the Exchange, seeking a Food Service Worker to interact face-to-face with customers while preparing cheesesteaks and beverages. You’ll provide a friendly, efficient service that enhances the customer experience and supports daily store operations.

Responsibilities include greeting customers, identifying needs, and handling transactions with accuracy, while maintaining a welcoming environment and product knowledge. Training opportunities exist within the team.

Qualifications

• Excellent attention to detail.
• Willing to cross-train and work in other areas of the store, as needed.
• Must possess a welcoming and helpful attitude toward customers and other team members.
• Excellent communication skills.
• Basic computer skills.
• Fast food experience preferred.

Responsibilities

• Greet every customer with eye contact and smile in your authentic way.
• Acknowledge every waiting customer as soon as they arrive to the register to let them know you’ll be right with them.
• Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer.
• Ensure customers have an extraordinary experience while shopping.
• Complete transactions accurately and efficiently while engaging customers in appropriate conversation.

Skills

Customer service

Communication

Attention to detail

Willing to cross-train

Welcoming attitude

Basic computer skills

Education

High school or equivalent

Job description

Aafes operates Charley’s at the Exchange, seeking a Food Service Worker to interact face-to-face with customers while preparing cheesesteaks and beverages. You’ll provide a friendly, efficient service that enhances the customer experience and supports daily store operations.

Responsibilities include greeting customers, identifying needs, and handling transactions with accuracy, while maintaining a welcoming environment and product knowledge. Training opportunities exist within the team.