Charley's Food Service Worker 0900-1930

Aafes; Bath Township (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

The Army & Air Force Exchange Service, known as the Exchange, operates in DoD facilities worldwide. This Charley’s at the Exchange role focuses on friendly, face-to-face service to ensure a great customer experience through attentive greeting, needs-based recommendations, and accurate transactions.

You will work in a fast-paced food service setting with flexible scheduling, benefits, and opportunities for growth within the Exchange network.

Qualifications

• Completion of High School or the equivalent.
• Ability to lift up to 45 pounds and occasional heavier lifting.
• Excellent attention to detail and customer service mindset.
• Willing to cross-train and work in multiple store areas.
• Strong communication skills and basic computer proficiency.

Responsibilities

• Greet every customer with eye contact and a smile.
• Acknowledge waiting customers promptly at the register.
• Listen to needs and suggest appropriate products or options.
• Ensure customers have an extraordinary shopping experience.
• Complete transactions accurately and efficiently.

Skills

Attention to detail

Customer service

Cross-training

Communication

Physical stamina

Education

High School Diploma or equivalent

Tools

Basic computer skills

POS familiarity

Job description

As a Food Service Worker at Charley’s, you’ll be up close and personal with our customers. Our cheesesteaks are grilled to order and our lemonade is top notch. You get to interact with our customer face-to-face in a way our other food concepts don’t. Our focus is on fun and giving the customer a great experience every time they visit- and you are the most important ingredient.

We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.

So what can you expect as a Food Service Worker- Charley’s at the Exchange?

• Greet every customer with eye contact and smile in your authentic way
• Acknowledge every waiting customer as soon as they arrive to the register to let them know you’ll be right with them.
• Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
• Ensure customers have an extraordinary experience while shopping
• Complete transactions accurately and efficiently while engaging customers in appropriate conversation

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!

Who We Are

The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.

Job Qualifications

Completion of High School or the equivalent.

Additional Qualifications/Requirements

AVAILABILITY NEEDED: MONDAY-SUNDAY 9:00AM-7:30PM

Schedule subject to change with proper notice.

Job Qualifications

• Able to lift up to 45 pounds (occasional lifting over 50 pounds)
• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Able to take initiative
• Able to share brand knowledge

Additional Qualifications/Requirements

• Excellent attention to detail
• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Excellent communication skills
• Basic computer skills
• Fast food experience preferred