Guest-Focused Food & Beverage Crew Member

Dunkin' | Askar Management; West Palm Beach (FL); On-site; USD 16,531 - 20,664; Full time

Job summary

Dunkin' is hiring Crew Members in West Palm Beach, Florida. The role involves preparing food and beverages, maintaining a clean workspace, and providing excellent service to guests. Responsibilities include following brand standards, answering guest inquiries, and stocking items. Ideal candidates should be ready for a physically demanding job, which includes standing, bending, and lifting up to 20lbs. A guest-focused attitude and effective communication skills are essential for success in this position.

Responsibilities

• Follow Brand standards, recipes, and systems.
• Follow food safety standards.
• Prepare food and beverages.
• Assemble and package orders.
• Maintain a clean and organized workstation.
• Serve and communicate with guests.

Job description

We are hiring Crew Members! A Dunkin’ Crew Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

Responsibilities Include:

• Follow Brand standards, recipes, and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment, service areas, and guest areas
• Stock items, such as cups, lids, etc. at the workstation
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
• Meet speed of service standards while delivering accurate orders to guests
• Serve and communicate with guests
• Maintain a guest-focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Physical Demands/Working Conditions:

• Standing on feet
• Repetitive motion, including bending, stooping, and reaching
• Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)
• Working in a small space