Guest-Focused F&B Service Assistant (Part-Time)

Hershey Entertainment & Resorts Company; Hershey (PA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Free Hersheypark admission

Discounts on food & shopping

Job summary

The Hotel Hershey is seeking a Part-Time Team Member to join its refined F&B outlet. You will greet guests, assist with service, and maintain dining room cleanliness in a union environment, with flexible days and hours.

Applicants must be 16+ and have at least 1 year of related experience in food and beverage; the role offers free Hersheypark admission, parking, and employee discounts as soon as ID is issued.

Qualifications

• 16 years of age or older
• Minimum of 1 year of related experience - experience in the F&B industry preferred

Responsibilities

• Greet guests in a professional manner and anticipate and service the guests' needs before requests are necessary.
• Serve beverage and food items and describe all menu items with detail and preparation methods in order to assist servers.
• Assist with guest service including retrieving food from the kitchen and safely transporting it to guests, as well as removal of items from the guests' table.
• Forward any guest concerns to the applicable wait staff person or supervisor
• Breakdown, clean and set-up of tables, buffets, and food stations.
• Stock linen, china, silver, and glassware for service ensuring that all are polished and in good condition.
• Ensure that all side work assigned is accomplished in a clean and orderly manner
• Restock all dining and service areas, ensuring that condiments are amply supplied on the guest table prior to the guests taking their seats
• Perform other duties as assigned.

Skills

Customer service

Professional image

Multitasking

Teamwork

Job description

The Hotel Hershey is seeking a Part-Time Team Member to join its refined F&B outlet. You will greet guests, assist with service, and maintain dining room cleanliness in a union environment, with flexible days and hours.

Applicants must be 16+ and have at least 1 year of related experience in food and beverage; the role offers free Hersheypark admission, parking, and employee discounts as soon as ID is issued.